Dear Valued Customer,

We wanted to inform you that our email system was recently compromised. An unauthorized email containing a fraudulent PDF attachment (Adobe) was sent from our account (admin@davisplumbingma.com) on the 17th of June 2026.

If you received an unexpected email from Davis Plumbing and Heating Inc that includes a link or requests sensitive information on or after that date, do not click any links, open attachments or provide any personal information.

If you already clicked the link, we recommend that you:

• Close the webpage immediately
• Do not enter any passwords or personal information
• Change your password if you entered credentials on the site
• Monitor your accounts for any unusual activity
• Contact your IT provider or cybersecurity professional if you have concerns

We sincerely apologize for any inconvenience or concern this may cause. Your trust is extremely important to us, and we are currently taking additional steps to get this fully resolved and to also strengthen our cybersecurity measures to prevent this from happening again.

For any queries, concerns, account or invoice questions, please call our office directly at (413) 267-0246.